FAQs

How do I update the software and how often does it get updated?

Software is updated whenever enough small improvements have been accumulated for release, or a major improvement/fix has been added. There is no set schedule for when or how often an update occurs. If you purchased Firelinx through its website or directly from a sales agent, you will be notified via email when a new software update is available. Additionally, if an update is available, it will be listed on the website under the SUPPORT page with notes regarding what improvements have been made.

To update the Firing Modules (FM), place the update file on a USB stick and insert it into the Command Module (CM). Turn on the CM and all FMs. Make sure all FMs have joined successfully. FMs should have a full battery prior to performing an update, or be plugged in to their charger. On the CM [MENU] > Press [7 Update] on the numpad and press ENTER. The CM will search the USB drive for the update. It will then prompt and inform the user of which update, if any, will be applied, with a Yes/No question. Pressing [YES] will begin the update procedure. During the procedure, do NOT turn off the CM or the FMs during the process. When completed, the FMs will turn off automatically, and the CM will return to the Menu. The procedure can take anywhere from 5-10 minutes depending on the number of FMs connected.

The CM update is performed the same way and it should be completed in under a minute. The CM should always be updated AFTER you have updated the FMs and OPNs.

Updating OPN cards is the same procedure as the FMs, though it can take between 10-20 minutes to complete. If, after an OPN update has occurred, the unit still shows 100% completed without continuing, wait approximately 30 seconds before shutting off the unit (after it reaches 100%).

It is recommended to reboot the CM (power off then power on) between each update to ensure the information it has regarding the FMs is accurate at the time the update is initiated.

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